Privacy Policy - CourtTrack Pro

1. Introduction

CourtTrackPro LLC ("we", "our", "us") operates the CourtTrack Pro application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tennis tracking application.

Company: CourtTrackPro LLC
Location: Delaware, USA
Contact: contact@courttrackpro.com

2. Information We Collect

We collect the following types of information:

Account Information: Email address, name, and password when you create an account
Profile Information: Player name, birth date, country, UTR rating, and other tennis-related data you provide
Match Data: Match results, scores, opponents, tournaments, and game statistics
Financial Data: Tennis-related expenses you track (stored locally and in your account)
Academic Data: Grades and courses for NCAA eligibility tracking
Device Information: Device type, operating system, and app version for technical support
Usage Data: How you interact with the app to improve our services

3. How We Use Your Information

We use your information to:

Provide and maintain the CourtTrack Pro service
Calculate and display your estimated UTR rating
Send match reminders and tournament notifications (with your permission)
Process subscription payments through Apple App Store, Google Play, or Stripe
Send trial expiration reminders via email
Improve our app and develop new features
Provide customer support

4. Data Storage and Security

Your data is stored securely using:

Firebase (Google Cloud): For authentication and database storage
Encryption: All data is encrypted in transit (HTTPS/TLS)
Local Storage: Some data is cached locally on your device for offline access

We implement industry-standard security measures to protect your personal information.

5. Third-Party Services

We use the following third-party services:

Firebase (Google): Authentication, database, analytics, and crash reporting
Stripe: Payment processing for web subscriptions
RevenueCat: In-app purchase management for iOS and Android
Apple App Store / Google Play: App distribution and in-app purchases
Resend: Transactional emails (trial reminders)

Each service has its own privacy policy governing their use of your data.

6. Data Sharing

We do not sell your personal information. We only share data:

With service providers necessary to operate the app (listed above)
When required by law or legal process
To protect our rights or the safety of users
With your explicit consent

7. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correct: Update inaccurate information in your profile
Delete: Delete your account and all associated data (see Account Deletion)
Export: Export your match and tournament data
Opt-out: Disable notifications and marketing communications

To exercise these rights, contact us at contact@courttrackpro.com

8. Children's Privacy

CourtTrack Pro is designed for tennis players of all ages, including juniors. For users under 13 (or applicable age in your jurisdiction), we recommend parental supervision. Parents can manage family accounts and control their children's data.

9. Data Retention

We retain your data for as long as your account is active. When you delete your account:

All personal data is permanently deleted within 30 days
Anonymized analytics data may be retained for service improvement
Payment records are retained as required by law

10. International Data Transfers

Your data may be processed in the United States where our servers are located. By using CourtTrack Pro, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: contact@courttrackpro.com
Company: CourtTrackPro LLC, Delaware, USA