Privacy Policy

1. Introduction

CourtTrackPro LLC ("we", "our", "us") operates the CourtTrack Pro application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tennis tracking application.

Company: CourtTrackPro LLC
Location: Delaware, USA
Contact: contact@courttrackpro.com

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and password when you create an account
• Profile Information: Player name, birth date, country, UTR rating, and other tennis-related data you provide
• Match Data: Match results, scores, opponents, tournaments, and game statistics
• Financial Data: Tennis-related expenses you track (stored locally and in your account)
• Academic Data: Grades and courses for NCAA eligibility tracking
• Device Information: Device type, operating system, and app version for technical support
• Usage Data: How you interact with the app to improve our services

3. How We Use Your Information

We use your information to:

• Provide and maintain the CourtTrack Pro service
• Calculate and display your estimated UTR rating
• Send match reminders and tournament notifications (with your permission)
• Process subscription payments through Apple App Store, Google Play, or Stripe
• Send trial expiration reminders via email
• Improve our app and develop new features
• Provide customer support

4. Data Storage and Security

Your data is stored securely using:

• Firebase (Google Cloud): For authentication and database storage
• Encryption: All data is encrypted in transit (HTTPS/TLS)
• Local Storage: Some data is cached locally on your device for offline access

We implement industry-standard security measures to protect your personal information.

5. Third-Party Services

We use the following third-party services:

• Firebase (Google): Authentication, database and file storage
• Anthropic: AI processing for the AI Tennis Coach (see section 6)
• OpenAI: Speech-to-text transcription of your voice notes (see section 6)
• Stripe: Payment processing for web subscriptions
• RevenueCat: In-app purchase management for iOS and Android
• Apple App Store / Google Play: App distribution and in-app purchases
• Resend: Transactional emails

Each service has its own privacy policy governing their use of your data.

6. AI Features and Third-Party Processing

CourtTrackPro uses artificial intelligence to provide personalised coaching features (AI Tennis Coach, match analyses, pre-match briefings, training plans, video analysis, equipment and nutrition guidance). These AI features are powered by Anthropic's Claude API. Voice notes you record for the coach are transcribed by OpenAI's Whisper API.

When you use the AI features:

• Your requests and the relevant context are sent to Anthropic for processing
• Audio you record as a voice note is sent to OpenAI to be converted into text
• Each provider processes this data under its own privacy policy — Anthropic and OpenAI
• Neither provider uses your data to train their models
• Responses are generated in real time and are not retained by these providers beyond the session

You can use CourtTrackPro without the AI features. The AI Coach section is optional and clearly identified, and recording a voice note is always your choice.

7. Data Sharing

We do not sell your personal information. We only share data:

• With service providers necessary to operate the app (listed above)
• When required by law or legal process
• To protect our rights or the safety of users
• With your explicit consent

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information in your profile
• Delete: Delete your account and all associated data (see Account Deletion)
• Export: Export your match and tournament data
• Opt-out: Disable notifications and marketing communications

To exercise these rights, contact us at contact@courttrackpro.com

9. Children's Privacy

CourtTrack Pro is designed for tennis players of all ages, including juniors. For users under 13 (or applicable age in your jurisdiction), we recommend parental supervision. Parents can manage family accounts and control their children's data.

10. Data Retention

We retain your data for as long as your account is active. When you delete your account:

• All personal data is permanently deleted within 30 days
• Anonymized analytics data may be retained for service improvement
• Payment records are retained as required by law

11. International Data Transfers

Your data may be processed in the United States where our servers are located. By using CourtTrack Pro, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: contact@courttrackpro.com
Company: CourtTrackPro LLC, Delaware, USA