Support Center

We're here to help you succeed on the court

📧

Contact Us

Have a question, feedback, or need assistance?

contact@courttrackpro.com

⏱️ Typical response time: Within 24 hours

Quick Links

Frequently Asked Questions

How do I cancel my subscription?

iOS: Go to Settings > Apple ID > Subscriptions > CourtTrack Pro > Cancel

Android: Go to Google Play Store > Menu > Subscriptions > CourtTrack Pro > Cancel

Web: Email us at contact@courttrackpro.com

How accurate is the UTR estimation?

Our UTR estimation is based on your match results and follows similar principles to the official UTR algorithm. However, it's an approximation and should not be considered an official rating. For official UTR ratings, visit utrsports.net.

Can I share my account with family members?

Yes! CourtTrack Pro supports family accounts. You can invite parents, coaches, or other family members to view and manage a player's profile. Go to Profile > Family to manage members.

How do I export my data?

You can export your match history and statistics from the Analytics section in the app. Look for the export button to download your data in PDF format.

Does the app work offline?

Yes! You can view your existing data offline. New entries will sync automatically when you're back online.

How do I delete my account?

You can delete your account from within the app (Profile > Delete Account) or visit our account deletion page for instructions.

What happens to my data if I cancel?

Your data remains stored securely. If you resubscribe later, all your matches, tournaments, and history will still be there. To permanently delete your data, use the account deletion feature.

How do I report a bug?

Please email us at contact@courttrackpro.com with:

  • Description of the issue
  • Steps to reproduce
  • Your device type (iPhone, Android, etc.)
  • Screenshots if possible

Manage Your Subscription

iOS (iPhone/iPad)

1. Open Settings
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select "CourtTrack Pro"
5. Manage or cancel your subscription

Android

1. Open Google Play Store
2. Tap Menu > Subscriptions
3. Select "CourtTrack Pro"
4. Manage or cancel your subscription

Web Subscription

For subscriptions purchased on our website, please contact us at contact@courttrackpro.com to manage your subscription.

Company Information

Company: CourtTrackPro LLC
Location: Delaware, USA
Email: contact@courttrackpro.com